Recent Posts

Five Steps Towards Water Damage Recovery

12/1/2021 (Permalink)

Water damage resulting in mold. Water damage resulting in mold.

First, get in touch with your insurance.

Insurance claims take time and paperwork. It is a good idea to check with your insurance company what they cover in terms of water damage to be prepared.

Second, Get an Inspection

SERVPRO of Arleta/Hansen Hills is a water damage restoration expert in Arleta and Hansen Hills that offers inspections, and our best-in-class technicians work tirelessly to return your home to its preloss condition.

Thirdly, Take Care of Your Home

Commercial buildings tend to have water resistant materials, some parts can still receive damage, especially from corrosion or mold growth.

Fourth, Check Your Electrical

Water and electricity are a dangerous mix. Make sure the contractor you go with is properly licensed and has the experience to handle the job at hand.

Fifth, Cleaning and Remediation

Mold growth is the most common outcome from water damage. Restoration contractors should be able to detect the source and take proper remediation measures during the restoration process. Untreated mold can easily grow and spread, especially through your home or business’s ventilation system.

5 Steps to Protect Your Home in a Storm

11/13/2021 (Permalink)

crew cleanup Crew cleanup.
  1. Have Your Roof Inspected

A roof is the primary line of defense against extreme weather. Your roof should be in good condition to minimize any potential damage which may occur. Hire a professional roof inspector to ensure your roof's health. This should happen roughly twice a year.

  1. Power Surge Danger

Unplug your appliances prior to a storms arrival if you know one is on its way. To help with the safety of your home make sure to unplug your appliances to reduce the risk of a power surge damaging your appliances.

  1. Invest in Storm Shutters

If you live in an area of high wind powerful enough to break your windows, storm shutters can provide an impact resistant feature that will prevent the wind damage from occurring in the first place.

  1. Trim Trees

Trim the trees that are at risk of damaging your property. Any overgrown trees can damage their surrounding area and cause damage to your home. They have the potential to take down power lines, damage nearby vehicles and other outdoor items. It is worth the time invested to take care of your home landscaping.

  1. Have Evacuation Plans

There are times when certain authorities will call for evacuation and inform you when it is safe to stay or leave. Create an emergency preparedness kit to get ready for any storm event which may occur for when you need to hunker down and stay home. 

Choosing the Right Restoration Company

11/3/2021 (Permalink)

crew cleanup Crew cleanup.

Companies which are local to your area are usually the most accessible in emergencies. Local restoration companies understand your area better, allowing them to trace the common causes of damages in your area quickly. Local professional restoration companies often find the cause of loss faster than other companies.

Vet your chosen restoration company and make sure they are licensed and insured. If they are uninsured and not licensed, they are not professional. Before hiring anyone ask for their credentials. A reputable/transparent company will have their credentials readily available and be happy to share. Being licensed means the company has met the regulations for their profession and are currently not in any legal disputes.

Confirm the Company’s availability. The more time that transpires the more damage will occur. Over time water can cause more wood rot and structural damage can occur. When having remediation work performed make sure to receive an appropriate timeline of when the work will transpire/finish.

Hiring a damage restoration company for your home or business is a stressful decision, especially when speed is of the essence. Choose a company that holds its proper certifications, is local, available, and meets insurance requirements.

Why Use Professional Mold Remediation

11/1/2021 (Permalink)

Water on floor Water on floor.

When searching for the best way to carry out mold remediation services, hire a trustworthy professional to perform the mold remediation for you. Professional mold remediation is about results, giving value that not only corrects problems but also prevents them.

  1. Professional Mold Testing

One common cause of mold is from a combination of humidity and air conditioning. When HVAC systems try to cool down a home or business amidst humidity, air condenses inside vents. If mold occurs in your home, the source needs to be uncovered, the problem areas you don’t see require investigation, and the enlistment of professionals to remove that mold for good. From the onset, address the problem right by contacting a mold remediation expert. Rest assured that our highly trained technicians will deliver a proper mold assessment.

  1. Address the Mold Problem Right

When you’ve found a professional mold remediation company you can place absolute confidence in, the level of experience shown will be immediate. Our Step One involves completely assessing and documenting the moisture problem. Step Two is to properly treat and clean all affected areas.

  1. Helpful Tips

When hiring a mold removal specialist, you’ll receive multiple tips to prevent future mold problems and secure safe and proper ventilation. As mold problems require specialized expertise, you’ll want a good communicator in the field who is both dependable and honest. Meet the professionals at SERVPRO, who have serviced thousands of satisfied business owners and home owners.

  1. Save Money

Saving money is important, especially when it comes spending on repairs. The longer a problem lies unaddressed, the costlier it is going to be when it finally is fixed.

Commercial Restoration Experts

10/20/2021 (Permalink)

warehouse flood Warehouse flood.

Our size and scalability allow us the ability to handle multiple commercial projects at once and enable us to perform work with maximum efficacy. Unforeseen events can have serious effects on your home or business and our business is to keep yours moving forward. We are well trained experts in performing this task. From minor delays to major disasters, we are there 27/7 to support you.

We pride ourselves on being a restoration company that knows what it takes to ensure business continuity, and with our immediate response we can maximize our mitigation services. Timing is key when determining your first response and we are faster to any size disaster. Make us your single remediation and restoration services partner. If your business or home is affected by fire, water, mold, or storm damage call SERVPRO of Arleta/Hansen Hills.

Wildfire Season Preparedness Tips

10/20/2021 (Permalink)

emergency planning Emergency planning.

Should a wildfire start in your area you will need to be able to move quickly and efficiently. You may have to leave your home to stay safe. Have different escape routes planned out from your home or community. Make sure to understand the procedure your community follows when making your emergency preparedness plan.

  1. Emergency Supplies
    1. Go kit: (3) days of supplies
    2. Stay at home kit: (2) weeks of supplies for home confinement/stay
    3. 1-month supply of medication in child proof container
    4. Keep personal, financial, and medical records in safe, fireproof container.
  2. Communication Plan
    1. Sign up for local government emergency alerts
    2. Obtain back up battery/ies for any mobile devices
    3. Obtain a battery-powered radio
    4. Monitor weather conditions near you
  3. Emergency Skills
    1. First-aid training
    2. CPR training
    3. Be ready for no power. Plan for your needs, including cell phones and medical equipment.
  4. Download American Red Cross Wildfire Safety Checklist: https://bit.ly/Wildfire-Safety-American-Red-Cross

Link to current California Wildfire incidents: https://www.fire.ca.gov/incidents/.

5 Warning Signs of a Burst Pipe

10/20/2021 (Permalink)

Pipe Pipe exposed.

Not all broken pipes cause immediate water damage. It can sometimes be a slow leak that eventually causes water damage to your home or business. Be alert to the warning signs of a broken pipe.

  1. Fluctuating Water Pressure:

Don’t immediately blame the city. It may be a busted pipe. Pressure changes are hard on plumbing system and can damage pipe fittings.

  1. Water discoloration and or smell:

The water has taken on a brownish or “rust” colored feature and or smells of rotten eggs. Fun fact, that rotten egg smell is hydrogen sulfide, a naturally occurring gas that can also form in sewer lines. Make sure to call in a certified technician to handle this type of issue.

  1. Recurring sink puddles:

You try to stop any leaks under sinks to no avail. Inspect your home or business carefully just above pipe cover plates, additionally look for damp spots.

  1. Noisy pipes/water movement sounds within walls:

If no water is running in your home, you should not be able to hear water. A single broken pipe can influence the water pressure of an entire structure.

  1. Rising water bill cost:

Small drips can add up. Make sure to regular check your water bill and plumbing fixtures for leaks to lessen the chance a pipe burst will occur.

Reduce Structural Risk Against Wildfires

10/20/2021 (Permalink)

home ignition zone Home Ignition Zone

Readyforwildfire.org advises that a large step in reducing wildfire risk to your property is creating defensible areas or zones. These are described as (3) zones with varying defined distances and tasks to perform within each Zone: 0, 1, and 2.

Zone 0: (0) to (5) feet

The Immediate Zone is the area closest to the structure and the most vulnerable. Remove any combustible material surrounding your property. This can be dry grass or brush, outdoor furniture, trashcans etc. Clean any fallen leaves and needles regularly and repeatedly during the fire season.

Zone 1: (5) to (30) feet

The Intermediate Zone can include other buildings, structures, trees, etc. Keep it “lean, clean, and green.” Remove dead plants, dry leaves, pine needles, etc. from your rain gutters, roof, and yard. Regularly trim your trees to a minimum of 10 feet from other trees. Branches that hand over your roof should be removed and any dead branches should be kept 10 feet away from your chimney. Move any woodpiles at least 30 feet from any structure.

Zone 2: (30) to (100) feet

The Extended Zone includes space more than 100 feet away if defined otherwise by vegetation conditions, steep slopes, and or your local fire department. Cut down/back annual grass to the regulatory size in your area.

4 Steps Towards Preventing a Complete Business Shutdown

8/27/2021 (Permalink)

Side by side SERVPRO vans Side by side SERVPRO vans.

Storm damage can be serious, but it does not mean the end of the world. By creating a plan and partnering with the support and help you will need, there is no reason why you should have to shut the doors to your business. When the damage to your building is serious enough to need repairs, but not catastrophic, you may be concerned about running your business while the emergency mitigation services are being performed. SERVPRO of Arleta, Hansen Hills works with countless various industries and are experts in commercial remediation. Our various customers’ industries include those such as: residential, hospitality, medical, manufacturing, law, and government.  

We keep a clear line of communication open with our customers. Our highly trained claims managers work in tandem with our schedulers daily to confirm and memorialize the scope of work being performed daily. By understanding to our customers’ needs our team is able to devise the proper mitigation plan to minimize business interruption. Over 60% of small businesses don’t have a plan in place, and more than one in four businesses undergo a critical or significant loss every year.

Preventative Steps:

  1. Create a plan.
  2. Understand your coverage.
  3. Get prepared.
  4. Make SERVPRO of Arleta, Hansen Hills your remediation partner.

Top 5 Difficulties Faced When Working Commercial Remediation

8/21/2021 (Permalink)

Water damage in commercial building Water damage in commercial building.

After your home or business structure becomes compromised from unforeseen events such as extreme weather, poor building techniques, or some other circumstance, owners must decide on the best course of action to take.

  1. Pathogens

There is a great deal of risk after a disease outbreak when it comes to water damage remediation and cleanup. There is a high risk of potential exposure to bacteria, viruses, mold, and other pathogens. Water damage remediation and cleanup after a disease outbreak both come with the risk of exposure to bacteria, viruses, mold, and other pathogens. This is a special concern relative to sewage and or fire sprinkler water damage. SERVPRO of Arleta, Hansen Hills ensures that our crews have training in and access to the appropriate personal protective equipment (PPE) and cleaning equipment.

  1. Exposure to Hazardous Chemicals

Meth labs in homes or hotels, industrial spills etc. all require remediation to rid the chemicals on surfaces where they may be present. Knowing the chemicals which are potentially present will help determine what type of PPE is needed to protect crews from touching or breathing them in. Proper precaution is taken so as to limit exposure to the remediation chemicals and the pathogens being treated. 

  1. Decontaminating Both Large Areas and Hidden Surfaces

In your home or building, you may encounter a myriad of surface types and materials, including but not limited to:

    • Walls and ceilings
    • Metal, wood, or concrete
    • Ridged or uneven surfaces
    • Carpet, upholstery, and other fabrics
    • Hidden spaces behind walls or equipment

Some remediation chemicals require mechanical scrubbing to effectively remove contaminants. This can present challenges in large commercial spaces and can require a lot of manpower.

  1. Penetrating Walls to Reach Areas Behind Them

Mold remediation costs can also escalate when sections of walls must be removed to access the areas behind them. Those sections require replacement, which adds to the overall remediation cost, and will require additional work to return the space to its preloss condition. 

  1. Working in Areas with Limited Access

Small areas such as crawl spaces and attics are difficult to access for remediation and to perform the visual inspections needed to confirm surfaces have been treated. Fire damage remediation also present unique challenges where structural damage may occur preventing access to affected areas. It is important to have both the right products and equipment in order to ensure all affected areas are treated, no matter the difficulty in reaching them.

Call a SERVPRO certified professional. We are experts in all manner of remediation and restoration. Our Project Managers and Technicians are highly trained, certified, and committed to best in class service and production.