Recent Commercial Posts

Flooded Property? Act Fast!

8/4/2022 (Permalink)

A flooded hallway The sooner you begin the recovery process to stop the flood, the more likely you will be to save damaged items and foundation.

When you experience a flood in your home or business, it is important to act fast and not delay. Water damage quickly builds up and will become more devastating as time goes on. The sooner you react and clear the contents from the flooded area, the more likely they are to be restored to previous conditions. Your items and possessions are important to you, and that’s why SERVPRO® of Arleta, Hansen Hills is here to help!

The sooner you begin the recovery process to stop the flood, the more likely you will be to save damaged items and foundation.

To prevent further damage and the potential for widespread mold build-up, call SERVPRO® of Arleta, Hansen Hills within the first 48 hours that you notice flooding. After giving us a call, take these steps to prevent a greater problem:

  1. Turn off the electricity. It can be extremely dangerous if your property is flooded and there are items with electrical current nearby. Do not touch flood waters or any surrounding electronics until you’ve turned off the power first.
  2. Contact your insurance company. Each insurance policy may differ, but homeowner’s insurance typically covers damages due to water leaks and plumbing malfunctions.
  3. Remove water as fast as possible. By now, SERVPRO® will be on their way to begin the water extraction and restoration process. Until then, and if safe, you can try removing water with a shop-vac, “floor sucker” or bucket.

Once SERVPRO® has arrived, our experienced team will take over and determine the next steps to ensure your home or business is dry and safe. Don’t hesitate, call SERVPRO® of Arleta, Hansen Hills as soon as you notice flooding or additional signs of water damage. Our number is (818) 465-2882, we are 24/7/365.

Catching Water Damage Before It's Too Late

8/1/2022 (Permalink)

SERVPRO team removing wood with water damage To avoid severe damage after weeks or even months of water buildup, the key is to act fast in getting expert help.

Often, water will create problems in a building without being noticed in the slightest. Water damage can accumulate fast, the longer a leak goes on the higher the affected cost will be. To avoid severe damage after weeks or even months of water buildup, the key is to act fast in getting expert help. Water can ruin flooring, furniture and walls, but it can also cause more severe damage to structural components within the property.

There are many causes of water damage:

  • Leaky roof: An old or damaged roof may suffer from rainfall leakage, leading to the accumulation of damage over time.
  • Broken pipe or gutter: Broken plumbing can cause leaks or gushes of water when not handled properly. You may notice a broken pipe due to backups in the toilet or sink, but bursts are not always apparent.
  • Condensation: Over time, air conditioning units can leak if not properly maintained. When this happens, small water droplets penetrate the foundation of buildings, leading to mold.

By responding quickly to water leaks, you increase the chances of preventing further damage. Water damage can become significantly worse in a matter of hours, but taking the proper steps will put you in the right place to stop the problem. Call SERVPRO® of Arleta, Hansen Hills at (818) 465-2882, we are 24/7/365.

Get Your Business Back Up and Running!

7/22/2022 (Permalink)

Burnt materials outside after a fire In addition to restoring your property, SERVPRO® will help with the complicated insurance process to make for a simple experience.

At SERVPRO®, we understand how disheartening it can be to close your store or restaurant doors due to water or fire damage. That is why our franchise professionals work diligently to return your property to its preloss condition as quickly as possible. Having to shut down business operations due to an unforeseen problem can be seen as a shock to your employees, so it’s important to know that SERVPRO® of Arleta, Hansen Hills is your community specialist in disaster recovery. Seeking professionals when there is damage to your property is best for a complete job. At SERVPRO®, we have the right infrastructure in place necessary to handle the smallest to largest problems. Additionally, our staff is made up of experienced franchise professionals who know just what to do to when water, fire or other damages occur.

Our team works hard to restore as much property as possible. We always limit damage to the best of our abilities, and we will save as much as we can. In addition to restoring your property, SERVPRO® will help with the complicated insurance process to make for a simple experience. We will work with you every step of the way, from the initial disaster to the end of restoration, the team at SERVPRO® of Arleta, Hansen Hills is ready to answer your calls 24/7/365. Give us a call at (818) 465-2882.

SERVPRO: Here to Make Your Life Easier

7/20/2022 (Permalink)

SERVPRO team cleaning a kitchen At SERVPRO, we take pride in strong customer service and experts in the industry. Our team has years of experience and constant training.

Did you experience a fire, a flood or a plumbing problem in your home or business? There’s no one better to call for your reparations and restorations than SERVPRO® of Arleta, Hansen Hills. We will make it “Like it never even happened.” Our quick and professional response team will know just what to do when you need assistance.

Highly Trained Professionals

Our restoration technicians are experts at restoring salvageable items from water or fire, and they document their work every step of the way. We guarantee our team will do their best job on your remediation and/or restoration project.

Customer Care

At SERVPRO, we take pride in strong customer service and experts in the industry. Our team has years of experience and constant training to ensure we do the best job in getting your home or business back to normal after we come through it.

Easier Insurance Claims Process

Insurance claims can be confusing and challenging, but we are here to help. Our team assists you in documentation for a quicker, easier insurance claim experience.

Don’t wait, the technicians at SERVPRO® of Arleta, Hansen Hills are waiting to assist you today! Give us a call at (818) 465-2882, we are 24/7/365.

3 Facts About Water Damage

3/9/2022 (Permalink)

baseboard removal showing mold growth in water damaged area Additional inspections are performed after the water extraction process to confirm the extent damage has occurred.

Dealing with water damage is a nightmare. Uneasy questions about what to do, what insurance will cover, and what to save first will begin to pile up. When a pipe bursts or fire suppression system fails, life is put on hold until everything is dried and secured. That is not always the easiest of tasks.

Here are a few facts about the water restoration process to help educate you, and help in securing your property should a water damage disaster occur.

1. Water Type

Generally, water damage invades a property in (3) types: sewage, rainwater, and freshwater. Depending on the water type invading your property, it may need the expertise of a professional remediation company like SERVPRO®. It is critical when dealing with water damage to understand the source of the issue so as to safely remediate current damage and limit any potential future damage. If sewage water damage is suspected, a professional and experienced water damage restoration company will have the appropriate tools to return your property to it’s preloss condition safely and effectively.

2. Water Damage Continues After Extraction

It may be tempting to breathe a sigh of relief once water has been extracted from your property, however, be wary and know that moisture likes to hide. Additional inspections are performed after the water extraction process to confirm the extent damage has occurred. This helps to remove the potential for mold growth. Mold can cause damage to the structural components of a home, leading to serious consequences. Make sure a mold prevention expert inspects your property post clearance to ensure no mold growth has transpired.

3. Attic Spaces Are Cause for Concern

Most common water damage sources include roof leakage and gutters malfunctioning, meaning your attic is at a higher risk for water damage. Have your attic space inspected regularly by water damage professionals to make sure any small leak doesn’t turn into a serious problem.

If your home is flooded, or suspect of water damage, call SERVPRO® of Arleta, Hansen Hills (818) 465-2882. All forms of water damage require immediate attention to minimize further losses. We will help you stay safe and protect your assets.

What is Gray Water?

2/8/2022 (Permalink)

Ceiling pipe burst at commercial residency Ceiling pipe burst at commercial residency.

Water Damage is extremely difficult to deal with. Responding in a timely manner is important but take it a step further and prepare yourself in case something should happen to your property. Knowing how to respond is as equally important to responding quickly, prevent further problems from developing by creating an emergency plan. See below for more about where Category 2 and 3 water damage comes from and what you can do to keep your property and family safe with the following information.

How We Determine Next Steps

One of the most critical steps to recovering from water damage is determining what kind of contamination you're dealing with. There are three different types of contaminated water according to The Institute of Inspection Cleaning and Restoration Certification (IICRC) which are based on:

  • The source of the water damage
  • The length of exposure to the structure
  • The likelihood of harmful chemicals or contaminants that may be present

What is Category 2 Water?

Also known as gray water or sullage, Category 2 water damage can harbor some amount of contamination that would be harmful to humans and animals. The sources most common to Category 2 water damage are toilet bowls containing urine, dishwasher or washing machine water, and sump pump failure resulting in flood damage.

What is Category 3 Water?

Category 3 is the most extreme and should be handled by the professionals. Also referred as blackwater, this category includes sewage, rising flood waters, seawater, as well as river and ground water. When category 3 water damage occurs, often many items and materials will need to be removed from your property, then after drying has occurred your home will need to undergo significant disinfecting.

Call the Professionals

Our franchise professionals at SERVPRO® here in the Arleta / Hansen Hills area are familiar with the risks associated with water damage to your home. As a leader in the water damage disaster industry, we use proven systems to address water damage when calls come in. There may not be a single source of water damage, so using specific procedures to minimize loss is essential.

Difficulties When Choosing Commercial Remediation

1/13/2022 (Permalink)

Water from ceiling leak pouring into bag held by SERVPRO production team member. Water from ceiling leak pouring into bag held by SERVPRO production team member.

It is important to have a plan before disaster strikes. Plan before the worst happens so you know who to call when disaster strikes. As a business owner you know that every day your business is closed or partially operational, you are losing profit. Consider the below when researching and deciding on the right remediation company for you:

Location

As far as the location of the remediation service provider goes, you will want to choose a local company. SERVPRO of Arleta, Hansen Hills works daily in the community remediating and restoring business and homes to their preloss condition.

Response Time

Choose a restoration company that shares your sense of urgency. SERVPRO accepts calls 24/7/365. You need an immediate response, and our team of best-in-class project managers and technicians gets the work done correctly and quickly.

Size & Experience

SERVPRO of Arleta, Hansen Hills has the infrastructure to handle any sized loss. Our team of restoration and construction experts can handle even the largest projects with ease. A company that does both the cleanup and the reconstruction work will greatly simplify the entire process for you.

You can count on SERVPRO to:

  • Respond immediately
  • Identify the cause of loss
  • Find the right solution
  • Perform work accurately and fast

Commercial Restoration Challenges

12/15/2021 (Permalink)

Commercial Water Damage Commercial Water Damage

Every property loss is different. Being a local business ourselves, we understand the importance of getting your business reopened as soon as possible. Our job is to return your property to its preloss condition and the doors opened.

It’s hard to be prepared when disaster strikes. You can take steps to both prevent disaster from ever happening and make an emergency plan if they do.

Plumbing Maintenance

Make sure your plumbing is well-maintained and in good condition. Plumbing problems cause the biggest share of water damage, so regularly get your plumbing inspected. Regular inspections will end up saving you money over time. Another part of preparing for a disaster is drafting an emergency plan.

If you’re not sure where to start, consider some of the following suggestions:

  • Create an emergency contact list
  • Make clear emergency procedures
  • Train Employees in common emergency scenarios
  • Back up data storage offsite

These are suggestions and not a full list. When it comes to water, fire, and smoke damage, keep SERVPRO of Arleta, Hansen Hills in mind and call us right away.

Commercial Restoration Experts

10/20/2021 (Permalink)

warehouse flood Warehouse flood.

Our size and scalability allow us the ability to handle multiple commercial projects at once and enable us to perform work with maximum efficacy. Unforeseen events can have serious effects on your home or business and our business is to keep yours moving forward. We are well trained experts in performing this task. From minor delays to major disasters, we are there 27/7 to support you.

We pride ourselves on being a restoration company that knows what it takes to ensure business continuity, and with our immediate response we can maximize our mitigation services. Timing is key when determining your first response and we are faster to any size disaster. Make us your single remediation and restoration services partner. If your business or home is affected by fire, water, mold, or storm damage call SERVPRO of Arleta/Hansen Hills.

Top 5 Difficulties Faced When Working Commercial Remediation

8/21/2021 (Permalink)

Water damage in commercial building Water damage in commercial building.

After your home or business structure becomes compromised from unforeseen events such as extreme weather, poor building techniques, or some other circumstance, owners must decide on the best course of action to take.

  1. Pathogens

There is a great deal of risk after a disease outbreak when it comes to water damage remediation and cleanup. There is a high risk of potential exposure to bacteria, viruses, mold, and other pathogens. Water damage remediation and cleanup after a disease outbreak both come with the risk of exposure to bacteria, viruses, mold, and other pathogens. This is a special concern relative to sewage and or fire sprinkler water damage. SERVPRO of Arleta, Hansen Hills ensures that our crews have training in and access to the appropriate personal protective equipment (PPE) and cleaning equipment.

  1. Exposure to Hazardous Chemicals

Meth labs in homes or hotels, industrial spills etc. all require remediation to rid the chemicals on surfaces where they may be present. Knowing the chemicals which are potentially present will help determine what type of PPE is needed to protect crews from touching or breathing them in. Proper precaution is taken so as to limit exposure to the remediation chemicals and the pathogens being treated. 

  1. Decontaminating Both Large Areas and Hidden Surfaces

In your home or building, you may encounter a myriad of surface types and materials, including but not limited to:

    • Walls and ceilings
    • Metal, wood, or concrete
    • Ridged or uneven surfaces
    • Carpet, upholstery, and other fabrics
    • Hidden spaces behind walls or equipment

Some remediation chemicals require mechanical scrubbing to effectively remove contaminants. This can present challenges in large commercial spaces and can require a lot of manpower.

  1. Penetrating Walls to Reach Areas Behind Them

Mold remediation costs can also escalate when sections of walls must be removed to access the areas behind them. Those sections require replacement, which adds to the overall remediation cost, and will require additional work to return the space to its preloss condition. 

  1. Working in Areas with Limited Access

Small areas such as crawl spaces and attics are difficult to access for remediation and to perform the visual inspections needed to confirm surfaces have been treated. Fire damage remediation also present unique challenges where structural damage may occur preventing access to affected areas. It is important to have both the right products and equipment in order to ensure all affected areas are treated, no matter the difficulty in reaching them.

Call a SERVPRO certified professional. We are experts in all manner of remediation and restoration. Our Project Managers and Technicians are highly trained, certified, and committed to best in class service and production.

Why It Is Important to Have the Right Equipment for Smoke & Fire Damage Restoration

7/15/2021 (Permalink)

SERVPRO Offers Expertise to Return a Home to Pre-Fire & Smoke Condition

There is much uncertainty in the aftermath of a residential fire. Even in relatively minor emergencies, there is likely to be confusion and disruption to normal routines. Fortunately, SERVPRO can ease the pressure and become a stable source of practical support.

When repairing fire damage in Arleta, our technicians concentrate not just on the obvious signs of damage (burned materials and stains), but also on the more insidious effects of fire. Smoke and soot, for example, can be very stubborn and much harder to remediate than charred furniture or fabrics.

To ensure a fast, effective fire damage restoration, SERVPRO utilizes a variety of techniques and tools. Keep reading for information on the most significant.

Pressure Washers
In the case of low oxygen fires, it is often necessary to bring pressure washing equipment onto the site. It is because this type of fire creates oily, sticky soot instead of the dusty residues you might be expecting. Manual cleaning risks smears and permanent blemishes, but high-pressure washing provides the force needed to dislodge these soot accumulations. It is also possible to disperse deodorizing chemicals, but we tend to use this method only in large spaces.

Ventilation Box (Axial) Fans
Ventilation box fans are an efficient way to drive clean air into a fire-damaged property, while also pushing the smoky, odor-filled air back out. The machines used by our SERVPRO IICRC certified technicians are very powerful industrial-grade devices. If an HVAC is present on the property, it must be turned off to prevent the circulation of smoke particulates to unaffected areas of the structure.

If smoke odors are very heavy, we may leave the fans switched on for an overnight period. Sometimes, we combine them with deodorizing machines, which disperse neutralizing chemicals into the air. The big advantage of deodorizers is that they penetrate fabrics and porous surfaces. If ozone is used to deodorize, the SERVPRO technicians insist on some precautionary measures. The substance can be an irritant in large doses, so occupants and workers must vacate the building when ozone generators are set up until the process is complete. We can also place hydroxyl generators during the workday to chemically alter the pungent odors within the home and improve air quality.

Safety/Containment
It is not necessary to set up containment measures in every home, but they can be a useful way to stop smoke smells from spreading throughout the building. They are also helpful when it comes to keeping deodorizing chemicals in the right place, so they do their job.

 To learn more about fire and smoke damage restoration and why it is effective, you can talk to our expert team. SERVPRO is on hand to answer all your queries and to provide emergency assistance when needed. Give us a call anytime. We are available 24/7/365. 

SERVPRO Safety Work Plan for COVID-19

4/2/2021 (Permalink)

LEARN PROPER SAFETY PROCEDURES TO REDUCE RISK AT YOUR BUSINESS

Reviewing and understanding Federal, State, OSHA, and/or CDC guidelines for maintaining a healthy and safe work environment is a critical step to minimizing risk to your business. Proactively taking steps to create and maintain a clean and safe work environment demonstrates that you take the health and safety of your employees and occupants seriously.

DEVELOP A WORK SAFETY PLAN

• Inspect space and develop a plan to maintain social distancing requirements and allows for flexible work schedules including maintaining remote work capabilities

• Commit to monitoring and following public health guidelines

• Implement and maintain safe, social distancing practices

• Encourage frequent hand washing

• Provide hand sanitizer stations

• Develop a daily disinfection plan

• Remind employees to stay home if they are sick

HAVE YOUR ENTIRE OFFICE CLEANED AND DISINFECTED

• Disinfect spaces, furnishings, and mechanical systems before employees return to the workplace

• Inspect for obvious signs of damage like broken windows or doors or water leaks

• Inspect for hazards (electrical, mechanical, structural, physical, etc.)

SERVPRO of Arleta/Hansen Hills is certified to disinfect your offices for a safe return, call our offices to schedule with our crews. 

Prevent Water Leaks in Your Commercial Building with these Tips

2/28/2021 (Permalink)

wet floor in warehouse Excess water can lead to extensive damage within a building, especially if it is not addressed immediately.

When water damage happens within a commercial building, it can jeopardize a business’s ability to run and function. Excess water can lead to extensive damage within a building, especially if it is not addressed immediately. Commercial buildings in Arleta, Hansen Hills, or in Panorama City tend to use larger amounts of water than residential buildings do because of the number of people who frequent the space. We have some easy tips to help prevent water leaks and water damage in your commercial space. 

Regular inspections, regular professional maintenance, outside cleaning, regular repairs, and upgrades are some ways to prevent water leaks. 

By taking these steps, you can help prevent damage caused by water leaks in your commercial building. While these tips are effective for reducing the risk of leaks and water damage, there is still a chance that leaks can occur. If you do find that there’s water damage in your commercial building, then you need to act right away and call us at SERVPRO of Arleta/Hansen Hills. 

Equipment Needed for Commercial Losses

2/28/2021 (Permalink)

Cleaning equipment stacked up Dehumidifiers, air movers, truck-mounted vacuums, and negative air machines are the basics of commercial water mitigation.

When water damage strikes commercial properties in cities such as Arleta, North Hollywood, Sun Valley, or even in Hansen Hills, business owners and property managers need to act quickly to prevent more damage and restore their property back to its normal condition.  Properties we service in the area are hospitals, hotels, medical facilities, schools, churches, tribal properties, and much more.

Businesses may have to be put on hold, adding to the stress of the emergency. Business owners and property managers need to get their daily operations back to normal as fast as possible, so the use of modern cleaning equipment and procedures is vital to the prompt restoration of their commercial property. If you know what kind of assistance you need before an emergency arises, you’ll know exactly what to communicate to a restoration company or technician when you have to call them.

Dehumidifiers, air movers, truck-mounted vacuums, and negative air machines are the basics of commercial water mitigation. 

If disaster or flooding strikes your commercial property, it’s vital to act quickly, and contact a reputable water restoration company with modern equipment. Effective drying of water-damaged areas helps prevent the growth of bacteria and allergens. The faster everything is dried, the better.

Always call SERVPRO of Arleta/Hansen Hills for any commercial restoration needs. 

No Home is Mold Free

2/28/2021 (Permalink)

Mold on wall with an outlet SERVPRO of Arleta/Hansen Hills is the mold and mold removal expert in your area.

No home is mold-free forever but you can take precautions. Soap and detergents can remove mold stains but do not actually kill mold, and any mold that is left behind can quickly regrow. The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation.  Keeping susceptible areas in the home clean and dry is critical.  SERVPRO of Arleta/Hansen Hills is the mold and mold remover expert in your area. If you suspect mold in your home or workplace you should never hesitate to call. We want to take on your mold problem!  We have the training, equipment, and expertise to handle your restoration & cleaning needs. As a locally owned & operated business, we can provide 24-hour emergency service & are dedicated to responding immediately to commercial or residential needs.

Why Commercial Restoration is Important

2/25/2021 (Permalink)

Nobody expects a disaster to strike their business, but the fact of the matter is—it could happen to any business. So, just as it’s important to have insurance in place when you need it, it’s vital to have an emergency restoration management plan in place should your business ever need it. Restoration companies give top priority to businesses that are hit with fire, water, mold, storm, or other damages. 

Specifically, with COVID19 posing issues to commercial business lately, it is a good idea to contact SERVPRO of Arleta/Hansen Hills for a professional cleaning. Keeping you, your employees and your customers safe is our top priority. 

It is important to have a relationship with a commercial restoration team because you may never know when you need them. Our teams are available 24/7 365 days out of the year and no problem is too small or too large for our team to handle. 

Certified Commercial Restoration Specialists

2/8/2021 (Permalink)

SERVPRO technician wearing proper PPE cleaning a commercial office Sometimes our technicians have pretty cool views while cleaning.

We are your trusted restoration technicians and when it comes to commercial restoration we are #1. Our size and scalability give us the ability to handle multiple projects at once, so we can move with maximum efficiency.

It's our business to keep yours moving forward, from minor delays to major disasters. Unforeseen events can have serious consequences for your business. That’s where we come in. We respond immediately, so we can maximize mitigation.

From minor delays to major disasters, unforeseen events can have serious consequences for your business. That’s where we come in. We respond immediately, so we can maximize mitigation. Operating with urgency allows us to help our clients in the face of disaster. 

If your business suffers water, fire, or microbial growth damage call SERVPRO of Arleta/Hansen Hills for an immediate response.

Emergency Readiness Program

10/13/2020 (Permalink)

Emergency Readiness Profile, better known as an ERP, provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens.

SERVPRO of Arleta/Hansen Hills offers personalized ERP's to both residential and commercial clients. By developing and utilizing at ERP you are able to minimize business interruption and have an immediate plan of action. SERVPRO is  a leader in water and fire damage response and can help you quickly get your property back in working order.