What our Customers say...
Water Damage Testimonials
SERVPRO did remediation work for us following water damage from a leaking pipe under the house. The work involved drying out and cleaning the crawl space under the house as well as multiple areas inside. The staff was thorough in first checking all areas to assess what needed to be done. They were careful when moving our items to clear areas for work and put up lots of plastic tenting so that dust and debris were contained. Overall, they did their best to minimize disruption and make the space still safe and livable for us during the repair work. SERVPRO was prompt in contacting me and coming out right away to start work, accommodated our schedules, showed up on time each day, and kept us updated throughout the process. Everyone we dealt with at SERVPRO was professional, courteous, and knowledgeable.
My parents just used these guys after they noticed mold around their kitchen cabinet. We had no idea what to do. I used SERVPRO earlier this year to look at water damage in my kitchen and advised my parents to do the same.
On their website, they describe their staff as Mold Remediation Specialists which I thought was a gimmick. But the guy who came out really knew his stuff to a granular level. Told my parents what to do. Turned out this was a much bigger project than we imagined. They gave us a reasonable quote on the project and helped navigate the insurance paperwork.
(I tried calling around to get a better price but was either getting higher quotes or people who didn't understand the project).
Anyways. Thanks for your help! Hopefully we won't need you in the future :)
SERVPRO answered my call in the middle of the night and put me through to a tech who helped to coordinate a crew to help with a large water leak in several units of a building we own. Genna was extremely knowledgeable and helpful and put me at ease with all of the questions I had. Once they began to dry multiple units in the building, their project manager called me again before they dispatched that day's calls to make sure the process was going smoothly. They then provided me with a myriad of helpful information, and other vendors to use during the process. The entire team is friendly, and they provide great customer service. They emailed me a daily update report so that the adjuster, as well as all concerned parties, were in the loop as to everything that went on each day. After the drying process was complete, I also used them for phase 2, which consisted of rebuilding and reconstructing all of the drywall, damaged flooring, kitchens, and bathrooms. Thank you SERVPRO for providing an amazing service during a very stressful time. We will not hesitate you use your services again.
Very impressed with how quickly they arrived to fix some water damage at my apartment building after the sprinkler broke on the third floor. 3 floors got damaged and the guys worked on it for a few days. Friendly staff and they answered all my questions. They did a great job.
I don't know where to begin. In a time of a crisis (water damage), they came to the rescue, They responded in a matter of minutes and arrived within an hour. Not only were their onsite personnel professional, knowledgeable and kind... their owner gave me a call to give me a step-by-step of what to expect. Their office staff was wonderful, courteous, and compassionate, especially my claims manager who updated me daily. I wouldn't hesitate to use them again if I have to or recommend them to anyone in need. Thank you again!
Believe it or not, this is my third water loss in my home. Unbelievable. Nevertheless, I was very unhappy with the last 2 companies I have used. I asked my agent to help find me a good company. He did. He found me SERVPRO. My saviors. I was updated every single day. They wore booties because my expensive hard wood flooring was not water damaged this time. Thank God. They protected my floors, I cannot even explain how much that means to me because these floors are brand new! Overall the experience was great and I hope I never have another flippin water loss again.... But if I do I know who to call
SERVPRO did an awesome job! They were fast, efficient, and very professional. They are my "go-to" for water and mold remediation. I highly recommend them.
SERVPRO responded in our time of need after hours and really went the extra mile in dealing with our claim. The demolition, mold clean up, and drying that was necessary was completed in a timely manner and all communication between their office and us was terrific. 10's accross the board.
You saved the hardwood floors that we never thought possible, and I have never had more thoughtful and caring workers in my home.